The vacuum recall covers several models and colors.
The recall comes after 17 cases of smoking and a burning odor were reported.
In addition, there were six reports of fire due to the battery.
Photo:Bissel
Three fires caused property damage, and two caused minor burns.
Free replacements will be provided.
If in doubt, check the vacuum for the term Multi Reach near the handle.
you might find model numbers behind the dirt tank.
Due to their unique way of storing energy, lithium-ion batteries are known for overheating and fire hazards.
Most lithium-ion batteries are safe when in good condition and appropriately stored away from extreme temperatures.
For reasons not yet known, the lithium-ion batteries in the recalled vacuums are unsafe to use.
These batteries pose a hazard to the public andmust be handled differentlythan alkaline batteries.
Do not put them in the trash, and do not put them in used battery recycling boxes.
BISSELL is committed to fixing the problem and stands behind its product safety.
Consumers can text BISSELL for further instructions at 1-833-470-1876 (9 a.m. to 9 p.m.
ET, Monday through Friday).
They can also email or chat through their website athttps://support.bissell.com/app/recall.
If you have trouble getting through to the company, report the issue to theConsumer Product Safety Commission.
